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Sales Teams
February 21, 2024

The Power of Psychological Safety in Sales Teams


Delve into this episode's shownotes for
expert insights, actionable strategies,
and game-changing inspiration.

10 Episode Takeaways

  • Ronan Pessar has a background in psychology and business and has worked in various roles in property management and tech startups.
  • He made mistakes in his first leadership role by not investing enough in relationships with his team and being too focused on metrics and goals.
  • Ronan learned the importance of psychological safety in creating a successful work environment, where employees feel safe, supported, and able to take risks without fear of punishment.
  • Psychological safety leads to high-performing teams and is the only true indicator of consistently top-performing teams, according to research by Google.
  • Amy Edmondson's work on psychological safety emphasizes the importance of creating an environment where failure is seen as a learning opportunity and not punished.
  • Companies with high psychological safety have been shown to outperform others in the public market by a significant margin.
  • Psychological safety impacts the bottom line and leads to increased growth and success for companies.
  • Creating a culture of psychological safety involves fostering trust, open communication, and a supportive environment where mistakes are seen as opportunities for growth.
  • Ronan's personal awakening to the importance of pursuing his passion for technology led him to enter the tech startup world, despite not having specific skills in engineering.
  • Ronan now works as a consultant, helping teams with sales development, leadership training, and culture development.

Episode Recap

The discussion revolves around Ronan's journey and experiences in leadership and team management. Ronan shares his background, starting from his college days to his current role as a consultant. He reflects on his mistakes as a first-time leader, emphasizing the importance of investing in relationships and creating a psychologically safe work environment. The key takeaway from the episode is the significance of psychological safety in fostering high-performing teams and driving long-term success in organizations.

Jump to Talking Points

  • [01:17] Ronen shares his experience in property management and transitioning into psychology.
  • [01:59] Ronen's awakening moment and decision to pursue a career in tech.
  • [03:04] Ronen's promotion to team lead and his success in growing the team.
  • [03:58] Ronen's decision to start a startup and his initial challenges.
  • [04:19] Ronen's current work as a consultant and his areas of focus.
  • [04:35] Transition into discussing Ronen's awakening moment.
  • [06:20] Importance of creating a positive work environment and avoiding micromanagement.
  • [06:34] Discussion on the impact of job satisfaction on performance.
  • [07:05] Psychological safety as a key indicator of high-performing teams.
  • [09:08] Discussion on the Google research on psychological safety and its impact on team performance.
  • [10:25] Explanation of successful failure and its connection to psychological safety
  • [11:07] Importance of creating an environment where failure is not punished.
  • [11:48] The positive impact of psychological safety on company growth and performance.
  • [13:05] Discussion on the financial benefits of psychological safety in companies.

Guest Bio (Who is Ronen Pessar?)

Ronen Pessar is a seasoned Consultant and Coach at Ronen Pessar Advisory, where he leverages his extensive expertise to guide individuals and businesses towards strategic excellence. With a background rooted in leadership roles and a keen understanding of organizational dynamics, Ronen brings a unique blend of insight and practical wisdom to his consultancy. His commitment to fostering positive work environments, enhancing leadership skills, and driving overall growth has earned him a reputation as a trusted advisor. Ronen's hands-on approach and passion for empowering others underscore his dedication to helping clients navigate challenges, optimize performance, and achieve sustainable success.

Find Ronen At His Website Or Connect With Him On LinkedIn!